Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") are an agreement between you and Aleksandrs Vozņarskis, an individual developer based in the Republic of Latvia, European Union, who operates Picmori ("we", "us", "Operator"). They apply when you download, install or use the Picmori mobile application (the "App") and when you buy Picmori Premium.

By using the App you agree to these Terms. If you do not agree, please do not use the App.

If you are a consumer, nothing in these Terms takes away the rights you have under the mandatory consumer protection laws of the country where you live.

2. The App

Picmori helps you review and clean up the photos and videos on your phone. Depending on the version you use, it offers:

• Swipe review: go through your photos and videos one by one and decide what to keep and what to delete.
• Duplicates and groups: matching copies, burst shots and screenshot groups found on your device, which you review before anything is deleted.
• Review modes and filters: for example recent photos, dates, albums, photos or videos only, and Premium modes such as Duplicates, Screenshots or Quick Cleanup, which open at their Premium points on the adventure map.
• Albums and favourites: mark favourites and create albums or move photos into them.
• Adventure (campaign): maps, chapters and levels with experience points, rewards, chests and cosmetic items for our mascot, Mori. Many features unlock as you progress.
• Progress and sharing: statistics, streaks, sharing photos to other apps and inviting friends.

3. Eligibility

You must be at least 13 years old, or the minimum age of digital consent in your country if that is higher, to use the App. If you are under 18, you need the permission of a parent or legal guardian to buy Premium.

4. No Account; Data on Your Device

Picmori does not use accounts. Your progress, rewards, statistics and settings are stored only on your device. We cannot recover them for you if you uninstall the App, clear its data or change phones (on iOS, they may come back if you restore a device backup). Purchases made through the App Store or Google Play are linked to your store account and can be restored as described in Section 5.7.

5. Free Version & Premium

5.1 Free Version

Picmori is free to download and use. The free version has a few limits, which the App shows as you use it. Currently these are short pauses between campaign chapters and a length of 25 photos for a free mode session; there is no daily limit on sessions or deleted photos. We may adjust these limits over time. Separately from these limits, maps, review modes and many other features open as you progress in the campaign, with or without Premium.

5.2 Picmori Premium

Picmori Premium removes the pauses between chapters, lets a free mode session run past 25 photos, and lets you play the Premium points on the adventure map. Completing a Premium point unlocks a Premium review mode, such as Duplicates, Screenshots or Quick Cleanup, for as long as Premium is active. Premium does not skip the campaign: maps, levels, Premium points and other features still open as you progress, in the same order as in the free version. The current list of Premium features is shown in the App. Depending on your store and country, Premium is offered as:

• Auto-renewing subscriptions (for example weekly or yearly), and
• A one-time "Lifetime" purchase that does not renew.

The plans, prices and any free trial available to you are shown on the purchase screen before you pay. Prices include the taxes your store applies.

5.3 Payment

Payment is processed by the Apple App Store or Google Play and charged to your store account when you confirm the purchase. We never receive your payment details.

5.4 Automatic Renewal and Cancellation

• A subscription renews automatically at the end of each period at the price then in effect, unless you turn off auto-renewal at least 24 hours before the end of the current period.
• Your store account is charged for the renewal within 24 hours before the current period ends.
• You can manage or cancel your subscription at any time in your store account: on iPhone in Settings > your name > Subscriptions, on Android in Google Play > Profile > Payments & subscriptions. While Premium is active, you can also reach them from the App's settings.
• If you cancel, Premium stays active until the end of the period you paid for. Deleting the App does not cancel a subscription.
• If a price changes, your store will inform you in advance and, where the law or store rules require it, ask for your consent.

5.5 Free Trials

If a plan includes a free trial, the trial starts when you confirm the purchase. Unless you cancel at least 24 hours before the trial ends, it converts automatically into a paid subscription and you are charged the price shown on the purchase screen. Trial eligibility is decided by your store; usually each store account can use one trial. If you buy another plan during a trial, any unused part of the trial may be lost, according to your store's rules.

If notifications are allowed, the App tries to remind you two days before the free trial of a yearly plan ends. The reminder is a courtesy: it may not arrive or may be out of date, for example if notifications are off or you changed your subscription without opening the App afterwards. Your trial converts or ends according to your store subscription settings either way.

5.6 Lifetime Purchase

A Lifetime purchase is a one-time payment that gives you Premium without renewal for as long as we offer and support the App on your platform, linked to the store account you bought it with.

5.7 Restoring Purchases

On a new install the App checks your store account and restores Premium automatically. You can also restore manually in the App's settings, at no extra charge, using the same store account you bought with.

5.8 Refunds and Your Statutory Rights

Purchases are made from your app store, so refund and cancellation requests are handled by Apple or Google under their policies. We cannot issue refunds ourselves. This does not affect any right of withdrawal or other rights you have under mandatory consumer law, including your rights if Premium does not work as described.

6. Campaign, Rewards & Invitations

6.1 Rewards and Virtual Items

As you use the App you earn experience points, levels, chests, cosmetic items for Mori and access to features. Rewards follow fixed rules, not chance. They are earned by using the App and cannot be bought separately, sold, exchanged for money or transferred. They are stored on your device, and we may rebalance the campaign (for example the rewards or the order of levels) to keep it working well. Virtual items have no monetary value.

6.2 Invitations

The App lets you invite friends by sending them a short message with a link to the app stores, through the messaging app of your choice. When you invite a friend, the App may give you a temporary benefit, such as a period without pauses between chapters; the App describes the current benefit and how often it is available. The benefit starts when you pick the app to send the invitation with. It does not depend on whether you actually send the message or whether your friend installs the App. Please send invitations only to people who are happy to receive them, and do not use them for spam. You are responsible for the messages you send.

7. Photo Management & Deletion

7.1 Your Responsibility

You decide what to keep, delete, favourite or move. The App only suggests; it never deletes anything you did not mark for deletion and confirm.

7.2 How Deletion Works

1. When you swipe a photo to delete it, the App only marks it as waiting for deletion.
2. The photos are deleted when you confirm on the session summary or on the list of photos waiting for deletion. If you leave with photos still waiting, the App asks you about them next time.
3. After your confirmation, the App asks your phone's operating system to delete them:
   • iPhone and iPad: iOS asks you to confirm again and moves the items to the Recently Deleted album, where iOS usually keeps them for about 30 days.
   • Android 11 and later: Android asks you to confirm, and the items are deleted permanently. They are not moved to a Trash folder.
   • Android 10 and earlier: after your confirmation in the App, the items are deleted permanently. They are not moved to a Trash folder.
   If the operating system does not allow an item to be deleted, it stays in your library.
4. If you use a cloud photo service, such as iCloud Photos or Google Photos, the deletion may also be applied there, depending on that service's settings.

7.3 Moving Photos to Albums

When you move photos into an album, the App changes your library as you requested. On Android, when the system does not let the App move a photo, the App copies it into the new folder instead; on Android 11 and later the original is then deleted together with your other confirmed deletions.

7.4 Accuracy of Detection

Duplicate, burst and screenshot grouping and other suggestions are automated and can be wrong: the App may group photos that are not true duplicates or miss some that are. Always check a group before you confirm a deletion.

8. Acceptable Use

You may use the App only for managing your own photo and video library, or one you are allowed to manage. You agree not to:

• Reverse-engineer, decompile or disassemble the App, except where the law allows this despite this restriction.
• Circumvent or interfere with the App's security, purchases, limits or rewards.
• Use the App for anything illegal or to handle content you have no right to hold.
• Copy, modify, redistribute, sublicense or sell the App or any part of it.
• Use bots or automated tools to operate the App.

9. Intellectual Property & Licence

The App, including its code, design, artwork, animations, the Mori character and the Picmori name, belongs to the Operator and is protected by intellectual property laws.

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control, for non-commercial purposes, in line with these Terms and the rules of the store you downloaded it from.

Your photos and videos remain yours. We claim no rights over your content.

10. App Store & Google Play Terms

10.1 Apple App Store

If you downloaded the App from the Apple App Store, Apple's Licensed Application End User License Agreement (the "Standard EULA") governs your licence to use the App, and these Terms add to it. If they conflict about the licence, the Standard EULA applies. You also acknowledge that:

• These Terms are between you and the Operator only, not Apple. The Operator, not Apple, is responsible for the App and its content.
• Apple has no obligation to provide maintenance or support for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the extent permitted by law, Apple has no other warranty obligation for the App.
• The Operator, not Apple, is responsible for handling any claims relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, consumer protection or privacy claims, and claims that the App infringes a third party's intellectual property rights.
• You confirm that you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and that you are not on any US government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, may enforce them against you.

10.2 Google Play

If you downloaded the App from Google Play, your purchases are also subject to the Google Play Terms of Service. Google is not responsible for the App.

11. Privacy

How the App handles data is described in our Privacy Policy.

12. Updates & Changes to the App

We develop the App continuously. Updates may add, change or remove features, and features and data practices may differ between app versions. Some features, including promotions and campaign content, may need an up-to-date version. We may stop supporting older versions or operating systems.

Version 4.0 no longer supports promo codes: Premium activated with a promo code in an earlier version ends when you update and cannot be restored.

We will not remove the core of what you paid for during a period you have already paid for. If we have to stop offering Premium or the App altogether, we will tell you in the App where possible, and you can ask your store for a refund of any unused paid period under its policies.

If a change to Premium affects your access to it or your use of it more than in a minor way, we will tell you in the App before it happens. If you are a consumer in the European Union, you can then end the contract free of charge within 30 days of the change or of being told about it, whichever is later; write to us and we will help you get a refund of the unused paid period.

13. Disclaimers

To the extent permitted by law, the App is provided "as is" and "as available". We do our best to make it reliable, but we do not promise that it will be uninterrupted or error-free, that detection results will always be correct, or that deleted photos can be recovered.

If you are a consumer in the European Union or another country with mandatory consumer guarantees, you keep your statutory rights, including the right to digital content and services that conform to the contract. This section does not limit those rights.

14. Limitation of Liability

To the extent permitted by law, the Operator is not liable for indirect or consequential losses, or for the loss of photos, videos or other data that results from deletions or other actions you confirmed in the App. Our total liability for any claim relating to the App is limited to the greater of the amount you paid for Premium in the 12 months before the claim or ten euros (€10).

These limits do not apply to liability for death or personal injury caused by negligence, for fraud, for damage caused intentionally or through gross negligence, or to any other liability that cannot be limited or excluded by law.

15. Termination

You can stop using the App at any time by uninstalling it; remember that this does not cancel a subscription (see Section 5.4). We may suspend or end your use of the App, or cancel rewards, if you seriously breach these Terms, for example by circumventing purchases or limits. Sections that by their nature should continue after termination remain in effect.

16. Changes to These Terms

We may update these Terms when the App, the law or our services change. We will update the Effective Date above and, for material changes, tell you in the App or on this page in advance. Changes do not apply to a subscription period you have already paid for. If you do not agree with the updated Terms, you can stop using the App and cancel your subscription.

17. General Provisions

17.1 Severability

If any part of these Terms is found invalid or unenforceable, the rest remains in effect.

17.2 Entire Agreement

These Terms, the Privacy Policy and, where applicable, the store terms described in Section 10 form the entire agreement between you and the Operator about the App.

17.3 No Waiver

If we do not enforce a right under these Terms, this does not mean we give it up.

17.4 Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, acts of government, or failures of the internet or of third-party services.

18. Governing Law & Disputes

These Terms are governed by the laws of the Republic of Latvia and applicable European Union law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts of that country or of Latvia.

If you have a problem, please contact us first at support@picmori.org; most issues can be solved quickly. We are not obliged or willing to take part in dispute resolution before a consumer arbitration board.

19. Contact Us

If you have questions about these Terms, contact us at: